Refunds and Terms of Service

Disclaimer: Practical Ed Tech webinars, blog posts, and newsletters make references to many 3rd party apps and websites. The mention of those apps and websites does not mean that those companies have endorsed or sponsored these webinars, blog posts, or newsletters. While every effort is made to thoroughly screen the websites and apps mentioned for classroom use, PracticalEdTech.com, Byrne Instructional Media, LLC, and Richard Byrne have no control over the actions of the apps and websites mentioned. Please review all websites and apps in the setting in which they will be used with students before using them with students.

Refunds for Courses and Digital Products

What is provided through Practical Ed Tech courses is intellectual content via emails, videos, diagrams, and documents. Much of which can be pirated by someone who registers for an on-demand course and then immediately asks for a refund. Not that you would do that, but some people do (seriously, someone once watched ten seconds of webinar recording and then asked for a refund). Therefore, taking a return isn’t exactly possible. Think of it this way, that’s like buying a book at the local bookshop taking it home, reading it, making photocopies of it for your friends and then returning the book to the shop. That’s not exactly fair to the shop owner.

All that said, if you feel like you didn’t get what was promised, I will do everything I can to make it right. I’m a nice guy and I really don’t want you to feel misled. That said, I also think it’s reasonable for you to let me know within 7 days of a purchase that you aren’t happy with what you purchased in order for me to provide any sort of refund.

Above all, I respond well to polite, reasonable requests and want you to find my products useful. In short, send me a note and we’ll work it out.

Refunds for in-person workshops, conferences, and other events.

In most cases a significant financial commitment is made to the event venue 30 days prior to an in-person workshop. Therefore, under no circumstance will refunds or other credits be given for cancellations received less than 31 days prior to the start of in-person event. You may, however, transfer your registration to someone else if you notify Richard Byrne (richard at byrne.media) in writing prior to the start of the event. Refunds of 50% of registration cost will be granted for cancellations received 30-60 days prior to the start of an in-person event.

Acceptance of Purchase Orders

Purchase Orders are a colossal pain in the butt for everyone involved in the process. If you insist upon using a purchase order to register for a course, webinar, or in-person event you agree to pay a $50.00 USD processing fee. This fee is waived if you have five or more people from the same organization registering for the same course, webinar, or event at the same time. In all cases payment must be received by Byrne Instructional Media, LLC before you will be granted access to a course, webinar, or in-person event.

Your registration and use of the site and products

You agree that you’ll pay the registration fee and any required taxes in order to get access courses. If it is discovered that you have knowingly allowed someone else to utilize your account to access fee-required products, your access to the site and all products will be immediately terminated.

Except in clearly labeled cases of custom work for organizations, your registration fee for a course or payment for a download entitles you and you only to access the materials. You may not reproduce or redistribute any of content within the products offered by Byrne Instructional Media, LLC without express, written permission of Richard Byrne.

Registration and access to online courses, webinars, and in-person events by anyone under the age of 18 is prohibited.

Data and security

Everything is done to avoid any slowdown or unexpected downtime of the services. No network or server problem or any other breakdown can be covered under any warranty. No repayment can be considered for any break or stop of the services, damage or data loss except under extreme circumstances where any such outage lasts beyond seven (7) consecutive days, in which case, a prorated refund may be offered at the sole discretion of Byrne Instructional Media, LLC. Multiple systems are in place to provide security and availability of the content.

Use of your personal data

By using Byrne Instructional Media, LLC sites, courses, and subscription based products, you consent that the site uses the personal data which concerns you, and that you have willingly and voluntarily transmitted. This data is necessary so we can contact you about upcoming events, newsletters, additional site benefits, maintain your account and other mutually agreed upon reasons. By signing up for courses, subscription based services, forums and associated benefits, you agree and specifically allow Byrne Instructional Media, LLC to contact you in this manner unless otherwise specifically notified in writing.

Byrne Instructional Media, LLC promises to not sell, rent or otherwise transmit your personal data to third parties without your express prior permission. If you believe your personal information has been transmitted by Byrne Instructional Media, LLC to a third party in violation of this agreement, please notify immediately and action will be taken to resolve the matter in a timely fashion. Byrne Instructional Media, LLC and its associated companies, agents, and officers are not responsible for any personal data you have willingly provided in the open forums to others that may or may not be subsequently misused.

Byrne Instructional Media, LLC reserves the right to share non-personal, disaggregated information in collective form with third parties, for legitimate statistical, demographic, business white paper, business, research or other purposes only.

When Byrne Instructional Media, LLC does appeal to third parties in the processing of your personal information, Byrne Instructional Media, LLC ensures that they respect rules of confidentiality as well as any appropriated confidentiality or security measures.

Byrne Instructional Media, LLC might transmit information to third parties in precise circumstances, in particular among others, requests from public authorities, in order to prevent fraud or imminent damages, but also to ensure the security of network and services.

You can also refuse to provide to Byrne Instructional Media, LLC personal information and / or refuse the cookies in your browser. However, this might disrupt the functioning of some services or features.

With a simple request, you can access to your personal information, to correct or erase them in case of mistake.

Charges

Credit card charges will appear as:

Byrne Instructional Media, LLC. and or PracticalEdTech.com

PO Box 171

Bryant Pond, ME 04219

1-207-890-6922

For some products credit card charges will appear as:

Gumroad, Inc.

225 Valencia St Suite A

San Francisco, CA 94103

Gumroad, Inc. provides file hosting and credit card processing for some products offered by Byrne Instructional Media, LLC.

View the entire Privacy Policy regarding GDPR here.